Refunds & Returns

 

In the unlikely event that you are not completely happy with your cyberjammies, just return them to us (using the return address label inside the packaging) in the same condition you received them for an exchange or refund within 14 days of receipt. Please state clearly whether the item is being returned for a replacement or if you require a refund.

 

When trying on items please avoid make up/creams coming into contact with them. Please also make sure that bottoms are tried on over your own underwear. In the interests of hygiene, we may refuse returns where it's obvious this hasn't been done.

 

Can I return the cyberjammies that I received as a gift? 

Yes of course, as long as they are returned in the same condition you received them in.  Please follow the same procedure for return as above using the return label enclosed within the packaging.

Please note, any unwanted Christmas presents are no longer accepted for refund or exchange as the grace period has now ended on 14th January.